Again...what were the odds?

In December, I accompanied a friend to a mall that I hadn't been to in quite a while.  It has a Disney Store, and a specific kind of 'doll' was on her granddaughter's Santa list. We were going to that store

and then to have some lunch at a restaurant. Nice and easy agenda...great adventure with a great friend.

 Logistically, The Disney Store is on the second level, and exactly at the entrance/exit to an elevator.  It is about 5 steps out of the elevator to enter the store.  I was wandering around looking at all of the 'stuff' as my friend chose which doll to purchase. Both of us were at the entrance to the store when suddenly, we became aware of someone screaming at their kid. It was difficult to NOT hear the scene.  As the mother yanked the 2 year old's arm bringing him abruptly next to her, she yelled,

"Get over here...what are you doing?  You could have been stolen/snatched!! You stay right next to me."
They got on the elevator and away they went.  I felt sorry for the kid, and hoped that life wasn't like that for him all the time. Not to be misunderstood, I do know the instant panic that is felt when you look down and your child has moved out of your sight in a public place.  It was the tone and volume of the public screaming that was upsetting.
Any way, the doll was purchased and we went to lunch at Pizza Uno and had a fantastic lunch!  Soup, a half of a spinach and eggplant panini, and a dessert that was delicious accompanied by lots of conversation that was fun, fun, fun!
An hour or so later, we rode the escalator down to the ground floor, and I sat on a bench while she went to get the car from far, far away.  December...Christmas shoppers....a big mall...parking the car had been an adventure and I still had a recovering foot injury that hurt to walk long distances.
Sitting on the bench and 'people watching' abit, a couple/three people came over and sat down.  A cute blue eyed boy was drinking from a bottle and stopping to say, 'Mama'. The toddler began side stepping and when he ventured pretty close to the escalator, the 'dad' got up and placed himself in between the kid and the escalator and shook his head in 'no-no' motion. Then the kid was hoisted into the man's arms and they returned to the bench to sit down.  I quietly said to the man,
"I have to compliment you because it was so nice to see the way you steered that situation without screaming at the kid.  A couple of hours ago, some little kid got yanked by the arm and screamed at by the elevator with words that I am not sure he even understood."
My friend appeared and was pointing to the car being right by the door, and we left the mall.  As we drove out she said to me,
"Do you know who you were talking to?"
"No...why?"
"That was the kid by the elevator!"
"What?? Are you kidding me? "
And I told her what I had said to the man....sitting next to the woman...who turned out to be the screamer.
We both laughed, but I couldn't help but think...
What were the odds of being in a place with hundreds of people and wind up with my conversation happening with that 'dad'?
Well, maybe he shared my thoughts with the screamer.  Maybe something good came out of the whole thing.